LATE SHOW POLICY
Please arrive at least 15 minutes before class. Allow even more time if you are new to spin in order to be properly fitted for your shoes and to your bike.
If you have not arrived 5 minutes before the start of the class, your reservation may be given up to a customer on the waitlist.
Doors will close promptly at the beginning of class. Please be considerate and be on your bike and ready to roll before the class starts.
If you know you are going to be late, please call ahead and we will do our best to reserve your spot.
Once the first song has finished playing, no late comers will be allowed into the class.
All cancellations must be made at least 4 hours before the start of class (8 hours for 6am morning classes). Rhythm Ride does our best to staff and schedule our instructors accordingly so this policy is in place to protect their time and professional integrity. Please be considerate when booking and cancelling your classes.
Late cancels will be charged $10 for unlimited membership options, $15 for no-shows, OR deducted 1 class from multi class package. The fee will be automatically charged to your credit card on file. If you do not have a credit card on file, your Mindbody account will be debited the late cancel or no-show fee and you will be asked to reconcile on your next login to Mindbody or in-studio visit.
All cancellations must be made online (computer or phone app) by logging into your Mindbody profile. Please do not call the studio to cancel as there is not guarantee that our staff will be available to answer the phone or check any voicemails before the start of class.
Rhythm Ride has no control over third-party apps like ClassPass or Freedom Fit Pass. Please note that they will have their own cancellation rules and policies.